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By contacting us via email, phone, written or verbally, you are agreeing to these terms and conditions. If you would like to query our terms and conditions, please info@umdesignuk.com.

All the content of this website (including images), unless explicitly stated otherwise, is copyright of UM Design & Print LTD and may not be reproduced without prior permission. By accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this website may be reproduced or transmitted in any form or by any means without the prior consent of UM Design & Print LTD. For any queries about re-use of content from the website, please contact info@umdesignuk.com.

We do not tolerate bad language, abusive language or behaviour or aggressive language or behaviour, if this occurs then we can immediately seize work or any current jobs and by doing so you agree to lose deposits or any current orders or communication. Threats are also not tollerated.

We use suppliers for everything apart from graphic design and website design. Some orders may take up to 2-4 weeks.

We do not accept refund requests, once ordered an order shall be fulfilled in the time scales listed above.

Our office and registered address is not accessible at any times unless an appointment has been made and agreed. Any attempts at communication via our address without permission can be classed as harassment and may be reported to the police if needed.